Welcome to EwayHow to Log In
Chances are you have already successfully logged into E-Way. The following information is for your reference should you need assistance logging into E-Way in the future.
Login Topics
 
Logging In for the First Time Via a Welcome Email
  1. Open the Login Instructions email.
  2. Click the Login link.
  3. Type your account ID in the Account ID field and press TAB.
  4. Type a new password in the New Password field and press TAB. Please note that your password must be between 8 and 32 characters.
  5. Type the new password again in the Confirm New Password field and click the Update button.
  6. Select a question from the Security Question 1 drop down list and press TAB.
  7. Type an answer in the Security Answer 1 field and press TAB.
  8. Select a question from the Security Question 2 drop down list and press TAB.
  9. Type an answer in the Security Answer 2 field and click the Update button.
Logging In with a User ID and Password
  1. Type www.eway.com in the Address field of your browser window and press ENTER.
  2. Type your user ID in the User ID field and press TAB.
  3. Type your password in the Password field and press ENTER or click the Log In button.
Logging In when the Password has Expired
  1. Type www.eway.com in the Address field of your browser window and press ENTER.
  2. Type your user ID in the User ID field and press TAB.
  3. Type your password in the Password field and press ENTER or click the Log In button.
  4. Type your current password in the Current Password field and press TAB.
  5. Type a new password in the New Password field and press TAB. (Your password must be between 8 and 32 characters and different than any of your last 6 passwords.)
  6. Type the new password again in the Confirm New Password field and click the Update button.
Retrieving Your Forgotten User ID
  1. Type www.eway.com in the Address field of your browser window and press ENTER.
  2. Click the Forgot your User ID? link.
  3. Type your first name in the First Name field and press TAB.
  4. Type your last name in the Last Name field and press TAB.
  5. Type your email address in the Email Address field and click the Submit button. If the User ID is found, the message Your User ID is [user ID] appears.
  6. Click the Go to Login page link to return to the Login page.
  7. Type your user ID in the User ID field and press TAB.
  8. Type your password in the Password field and press ENTER or click the Log In button.
Resetting Your Forgotten Password
  1. Type www.eway.com in the Address field of your browser window and press ENTER.
  2. Click the Forgot your Password? link.
  3. Type your user ID in the User ID field and click the Go button.
  4. Type the answer to your first security question in the Security Answer 1 field and press TAB.
  5. Type the answer to your second security question in the Security Answer 2 field and press TAB.
  6. Type a new password in the New Password field and press TAB. (Your password must be between 8 and 32 characters and different than any of your last 6 passwords.)
  7. Type the new password again in the Confirm New Password field and click the Update button.
Logging In Via a Password Reset Email
  1. Open the Password Reset email.
  2. Click the Login link.
  3. Type your account ID in the Account ID field and press TAB.
  4. Type a new password in the New Password field and press TAB. (Your password must be between 8 and 32 characters and different than any of your last 6 passwords.)
  5. Type the new password again in the Confirm New Password field and click the Update button.