Customer Support Site

Portfolio Example

Customer Support Site Design

Corporate Express 2008

Created new information architecture of customer support section of B2B Ecommerce application by gathering artifacts to create content inventory, analyzing call center reports and interviewing product manager to redesign navigation. Created wireframes, visual mockups of new navigation and content then developed HTML, CSS and JS to function within the application framework.

Original code preserved here, however it was designed to pull some content from a CMS so some sections will not work properly without that connection.